Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans offers health coverage for groups, individuals, Medicaid, and Medicare in Virginia and Florida. It is part of Sentara Health, a not-for-profit health …All Sentara Health Plans Medicare and Medicaid products require an active PaySpan Account. To start the PaySpan registration process, you may contact [email protected] or call 1-877-331-7154, option 1 to obtain the registration codes and assistance with navigating the website.Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan.Sentara Health Plans Member PortalSentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Prescription Drug Authorization Forms — Employer Plans, Individual & Family Plans, and FAMIS. As of November 1, 2021, drug authorization requests for Individual & Family Plans will be processed and reviewed by Sentara Health Plans. Please use the updated forms found below and take note of the fax number referenced within the Drug ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Prescription Drug Authorization Forms — Employer Plans, Individual & Family Plans, and FAMIS. As of November 1, 2021, drug authorization requests for Individual & Family Plans will be processed and reviewed by Sentara Health Plans. Please use the updated forms found below and take note of the fax number referenced within the Drug ...Clinical Reference. Sentara Health Plans is proud to announce our new collaboration with Avalon Healthcare Solutions (Avalon) on a new laboratory benefit management program. Avalon will be providing Routine Testing Management (RTM) services to Sentara Health Plans. RTM, an automated review of high-volume, low-cost laboratory tests, provides ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the … 1) Please select your plan: Sentara Community Plan: Medicaid for dates of service on or after 1/1/2024. (Cardinal Care) Sentara Medicare for dates of service on or after 1/1/2024. (Sentara MAPD, MA, D-SNP, C-SNP, Part B Give Back) Optima Community Care: OCC Medicaid for dates of service on or before 12/31/2023. (OHCC/FAMIS/Family Care) Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider. Offering hundreds of sites of care including 12 hospitals and multiple services that supports an 858,000-member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years.The Sentara Health Plans Treatment Cost Calculator puts you in the driver’s seat — giving you more control to decide what works best for your health and your budget. You can save hundreds of dollars by shopping and comparing out-of-pocket expenses for common medical procedures and services.Adult dental services are limited to medically necessary oral surgery and associated diagnostic services, such as X-rays and surgical extractions. Preventive, restorative, endodontics, and prosthetic services (e.g. cleanings, fillings, root canals and dentures) are not covered for adults. Dental conditions that may qualify for reimbursement are ...Mar 28, 2023 · Optima Health Code of Compliance. PDF, 143 KB Last Updated: 03/28/2023. PDF, 143 KB Last Updated: 03/28/2023. Access important Compliance documents. Sentara Medicare offers all-in-one Medicare Advantage plans with both medical and prescription drug coverage. Our plans provide more coverage than Original Medicare with benefits including a monthly grocery allowance*, a quarterly over-the-counter products allowance, dental, vision, and hearing allowances, and SilverSneakers®.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan.Language Assistance Services. Sentara Healthcare provides its patients and their families with qualified interpreters for languages other than English and for Sign Language (ASL). If you need a professional non-English spoken or sign language interpreter, please contact us at 844-809-6648. ወደ ሚከተለው ቁጥር ይደውሉ 844-809-6648.Sentara Health Plans Member Portal Sentara Health is a not-for-profit healthcare organization serving Virginia and northeastern North Carolina. It is based in Norfolk, Virginia and offers services in 12 acute care hospitals, with 3,739 beds, 853,000 members in its health plan, [1] 10 nursing centers, and three assisted living facilities across the two states. Following the combination of the plans, Virginia Premier will not be a Medicaid plan option during open enrollment, but enrollees will be able to choose Optima Health for their Medicaid plan. In addition, Sentara Health Plans is guiding members through the Medicaid Eligibility redetermination effort following the end of the national Public ... We offer opportunities to earn cash, prizes, and much more—just for selling Sentara Health Plans and products and services. Learn More. content-card-broker-value-products-services-02-21.jpg. Products and Services Comprehensive healthcare solutions. Our plans, services, and value-added benefits will meet all your clients' needs. Learn More. A …Let's work together to address health, food, housing, or education needs in the communities we serve. View Details. Sentara Health Plans believes everyone should have the chance to achieve their best health. Sometimes, outside factors like housing, food, and education impact your health. Our outreach program supports these needs.All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS).Buenaventura, 12 de julio de 2021. Resolver los problemas ambientales que existen en el corregimiento de Córdoba y sectores aledaños es una consigna del alcalde Víctor Vidal, …Prescription Drug Authorization Forms — Employer Plans, Individual & Family Plans, and FAMIS. As of November 1, 2021, drug authorization requests for Individual & Family Plans will be processed and reviewed by Sentara Health Plans. Please use the updated forms found below and take note of the fax number referenced within the Drug ... Contact Us. For general inquiries, contact Broker Services. 757-552-7217 or 1-866-927-4785 (toll–free) 8 a.m. to 5 p.m. EST Monday through Friday. Jul 18, 2023 · Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Sentara Health Plans partners with Rainbow Puppets to create a program that brings puppet shows to children. The shows feature puppets, music, and dance, and highlight that reading is fun! Puppet shows are held at Title 1 schools, libraries, recreation centers, and …Sentara Health Plans Member PortalEDI. Effective January 1, 2024, to process a claim, we require a valid W-9 for the provider tax identification number (TIN) on file with Sentara Health Plans. Claims submitted without a W-9 may be rejected by a clearing house or Sentara Health Plans, or administratively denied. We may require that any claim submitted without a valid W-9 on file ...Please use the Sentara Health Plans authorization process. Authorizations Temporarily Not Viewable Sentara Health Plans is undergoing a system conversion for our Medicaid line of business. Authorization requests submitted between November 22, 2023 to December 6, 2023 may not show in the provider portal.All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement with Sentara ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Plans Alternative Language Options for Notices and Other Written Information Amharic. ማሳሰቢያ፡ አማርኛ ቋንቋ የሚናገሩ ከሆነ፣ ከክፍያ ነጻ የሆነ የቋንቋ እገዛ አገልግሎት ይቀርብልዎታል፡፡ በዚህ ስልክ ይደውሉ 1-855-687-6260 (TTY: 711) ፡፡. ArabicFor urgent reviews: Practitioner should call Sentara Health Plans Pre-Authorization Department if they believe a standard review would subject the member to adverse health consequences. Sentara Health Plan’s definition of urgent is a lack of treatment that could seriously jeopardize the life or health of the member or the member’s ability to regain …Sentara Healthcare invests nearly $4 million in two new pipeline development programs to support students pursuing healthcare careers Sentara Community Care Achievements Sentara Community Care achieves measurable results in 2022, plans to expand across the Commonwealth in 2023Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered …Mar 28, 2023 · Optima Health Code of Compliance. PDF, 143 KB Last Updated: 03/28/2023. PDF, 143 KB Last Updated: 03/28/2023. Access important Compliance documents. Clinical Reference. Sentara Health Plans is proud to announce our new collaboration with Avalon Healthcare Solutions (Avalon) on a new laboratory benefit management program. Avalon will be providing Routine Testing Management (RTM) services to Sentara Health Plans. RTM, an automated review of high-volume, low-cost laboratory tests, provides ...Thank you for choosing Sentara Health Plans. We are excited to serve the employees and family members of the City of Suffolk. We encourage you to take some time to explore the plans and resources available to you as an Sentara Health Plans member. 2024 Benefit Information. Access 2024 benefit information. Coordinating Care. Find out about …Sentara Health Plans. More than 1 million commercial, Medicaid, and Medicare health plan members in Virginia and Florida. Sentara Medical Group (SMG) More than 1,500 quality physicians and advanced practice providers completing more than 2.8 million patient visits each year. Sentara College of Health SciencesSentara Health Plans For information on our Sentara Health Plans Commercial, Medicare, or Medicaid plans, please visit sentarahealthplans.com or call the numbers below: …Welcome to Sentara Health Plans. On January 1, 2024, Sentara announced a significant development in our commitment to providing exceptional healthcare: Optima Health and Virginia Premier consolidated under a new name, Sentara Health Plans. This consolidation marks a pivotal moment in our journey toward improving healthcare accessibility and ...Find out which health insurance plans are accepted by Sentara hospitals and physicians. Learn about your financial responsibility, financial assistance and medical bill rights and … Sentara Health Plans provides health plan coverage to over 1 million members. 1 We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features ... Access your plan, find care, pay your bill, and get discounts and cost estimates with Sentara Health Plans. Learn about COVID-19 resources, wellness programs, and …Please see the chart below for details about these types of plans. *Sentara Health Plans does not require referrals for HMO plans; however other insurance carriers may require a referral for specialist treatment. **Spinal manipulation is covered under all Affordable Care Act-compliant qualified health plans (QHP).Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan.If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.Sentara Health Plans Member PortalPreferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the … Sentara Health Plans is part of the Sentara Healthcare integrated health care system. This system is made up of companies owned by Sentara Healthcare. In order to ensure uniformity throughout the system, every member of the Sentara Healthcare family, including Sentara Health Plans, must comply with the basic privacy principals found in the ... Call the Sentara Center for Healthcare Ethics at 757-252-9550 to request a copy by mail. You may also contact the Virginia Insurance Counseling and Assistance Program (VICAP). Their staff can help answer your questions, give you more information, and offer guidance. VICAP can be reached at 1-800-552- 3402. TTY users may call 1-800-552-3402.Access your plan, find care, pay your bill, and get discounts and cost estimates with Sentara Health Plans. Learn about COVID-19 resources, wellness programs, and … Sentara Health Plans provides health plan coverage to over 1 million members. 1 We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Thank you for choosing Sentara Health Plans. We are excited to serve the employees and family members of the City of Newport News. We encourage you to take some time to explore the plans and resources available to you as a Sentara Health Plans member. 2024 Benefits. Access plan documents and benefits information. Health and Wellness. …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Let's work together to address health, food, housing, or education needs in the communities we serve. View Details. Sentara Health Plans believes everyone should have the chance to achieve their best health. Sometimes, outside factors like housing, food, and education impact your health. Our outreach program supports these needs.Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the …A formulary is a list of covered drugs selected by Sentara Medicare in consultation with a team of health care providers, which represents the prescription therapies believed to be …Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge. Members: 800-928-1558 (TTY: 711) Hours of operation: 24/7/365. We understand the unique needs of our members, knowing that today's consumers are responsible for driving higher demand for their ...Sentara Healthcare invests nearly $4 million in two new pipeline development programs to support students pursuing healthcare careers Sentara Community Care Achievements Sentara Community Care achieves measurable results in 2022, plans to expand across the Commonwealth in 2023Optima Health Code of Compliance. PDF, 143 KB Last Updated: 03/28/2023. PDF, 143 KB Last Updated: 03/28/2023. Access important Compliance documents.Let's work together to address health, food, housing, or education needs in the communities we serve. View Details. Sentara Health Plans believes everyone should have the chance to achieve their best health. Sometimes, outside factors like housing, food, and education impact your health. Our outreach program supports these needs.Home delivery allows you to order up to a 90-day supply of maintenance or long-term medication for delivery. You can minimize trips to the pharmacy and save money on your prescriptions. Home delivery of prescription drugs is typically used for maintenance medications that help treat chronic, long-term health conditions including: High Blood ...Sentara Health Plans is here to help you get back on track with your preventive care, immunizations, and disease management as safely as possible. Emergency Travel Assistance. Sentara Health Plans offers a value-added service called Emergency Travel Assistance. These fully paid, global-emergency medical and travel services are provided …Let's work together to address health, food, housing, or education needs in the communities we serve. View Details. Sentara Health Plans believes everyone should have the chance to achieve their best health. Sometimes, outside factors like housing, food, and education impact your health. Our outreach program supports these needs.Sign In. The resources listed here are intended for providers associated with Sentara Community Plan, the plan formerly known as Virginia Premier. If you forgot your username or need help with your password, call 1-877-814-9909 or email [email protected] Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Plans offers health insurance plans for individuals, families, employers, Medicare, Medicaid and more. Learn about the new name, virtual care, discounts, wellness programs and COVID-19 resources.Sentara Health Plans For information on our Sentara Health Plans Commercial, Medicare, or Medicaid plans, please visit sentarahealthplans.com or call the numbers below: …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Call the Sentara Center for Healthcare Ethics at 757-252-9550 to request a copy by mail. You may also contact the Virginia Insurance Counseling and Assistance Program (VICAP). Their staff can help answer your questions, give you more information, and offer guidance. VICAP can be reached at 1-800-552- 3402. TTY users may call 1-800-552-3402.Sentara Health Plans members should discuss the information in the medical policies with their treating health care professionals. Medical technology is constantly evolving, and these medical policies are subject to change without notice, although Sentara Health Plans will notify providers as required in advance of changes that could have a negative impact …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans. More than 1 million commercial, Medicaid, and Medicare health plan members in Virginia and Florida. Sentara Medical Group (SMG) More than 1,500 quality physicians and advanced practice providers completing more than 2.8 million patient visits each year. Sentara College of Health SciencesRequest an enrollment kit. Schedule an appointment. Call a Licensed Plan Advisor at 1-855-434-3267 (TTY: 711) Updated: September 30, 2023. Sentara Medicare HMO members have access to an extensive network of doctors. Find out if …For urgent reviews: Practitioner should call Sentara Health Plans Pre-Authorization Department if they believe a standard review would subject the member to adverse health consequences. Sentara Health Plan’s definition of urgent is a lack of treatment that could seriously jeopardize the life or health of the member or the member’s ability to regain …Sentara Health Plans is committed to providing members with quality, cost-effective healthcare. Whether you’re choosing a health insurance plan for your employees or your family, we are confident you will find coverage that is right for you. Learn more. SEN-1051-EarnItHere-59.jpg.jpeg.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...
Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan.. Dexscreener.
Access your plan, find care, pay your bill, and get discounts and cost estimates with Sentara Health Plans. Learn about COVID-19 resources, wellness programs, and …Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge. Members: 800-928-1558 (TTY: 711) Hours of operation: 24/7/365. We understand the unique needs of our members, knowing that today's consumers are responsible for driving higher demand for their ...Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider. Offering hundreds of sites of care including 12 hospitals and multiple services that supports an 858,000-member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. Medicaid Eligibility for Adults. Adults may be eligible if you: are a Virginia resident, age 19 to 64. are a United States citizen or lawfully-residing immigrant. are not eligible or covered by Medicare. you are medically complex. meet the income requirements based on your household size. You may be eligible for a Dual Special Needs Plan (D-SNP ... Jan 8, 2024 · Sentara Health Plans offers individual health plan coverage that includes prescription benefits, wellness programs, preventive services, as well as useful tools to manage healthcare costs. Extra savings and discounts. Wellness and prevention programs: cancer screenings, women's wellness visits, and child wellness programs. No referrals for any appointment — ever. Video consults available 24/7/365 by signing in or by downloading the Sentara Health Plans mobile app. Free preventive care like child immunizations, annual physicals, and more. Free counseling visits with local mental health professionals through Sentara Health Plans EAP.Schedule an appointment. Call a Licensed Plan Advisor at 1-855-434-3267 (TTY: 711) Updated: September 30, 2023. Get answers to common questions about health insurance and help with understanding your healthcare options. These frequently asked questions will help you learn about Medicare, Medicare Advantage and the coverage you can receive.Feb 29, 2024 · Sentara Health Plans is the health plan division of Sentara Health, an integrated health care delivery system, one of the largest health systems in the U.S. Mid-Atlantic and Southeast. Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ...Sentara Health Plans Member PortalSentara Health Plans Financial Wellness Program. Just like your body benefits from a diet and exercise plan, your financial health benefits from a budgeting and savings plan. The Sentara Health Plans Financial Wellness Program in partnership with FinFit® offers you tools and experts to help you become better managers of your money.To ensure a smooth transition for all our providers, we have extended our implementation date from April 1, 2023, to May 1, 2023. Please see details below to learn more. What this means for our providers: Effective May 1, 2023, Optima Health will process any Medicare claims through our new claims platform. The platform will utilize Optum … 1) Please select your plan: Sentara Community Plan: Medicaid for dates of service on or after 1/1/2024. (Cardinal Care) Sentara Medicare for dates of service on or after 1/1/2024. (Sentara MAPD, MA, D-SNP, C-SNP, Part B Give Back) Optima Community Care: OCC Medicaid for dates of service on or before 12/31/2023. (OHCC/FAMIS/Family Care) Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Sentara Medicare is a service of Sentara Health, recognized as one of the nation’s top 15 highest-performing health systems by IBM Watson Health 2. As part of the Sentara system, Optima Health operates with the same mission—to improve health every day. 1Members with chronic condition (s) that meet certain criteria may be eligible for this ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara ….